I'm a mission-driven Digital Product Designer & Strategic Thinker. I combine sharp product sense with an eye for psychology to craft human-centric solutions for complex systems. I design for deep impact at the intersection of human-machine interaction at the forefront of AI.
I'm a mission-driven Digital Product Designer & Strategic Thinker. I combine sharp product sense with an eye for psychology to craft human-centric solutions for complex systems. I design for deep impact at the intersection of human-machine interaction at the forefront of AI.
I'm a mission-driven Digital Product Designer & Strategic Thinker. I combine sharp product sense with an eye for psychology to craft human-centric solutions for complex systems. I design for deep impact at the intersection of human-machine interaction at the forefront of AI.
UX/UI Design
UX/UI Design
Interaction Design
Interaction Design
Design System
Design System
0-1 Product Strategy
0-1 Product Strategy
$26B Loan Approval
$26B Loan Approval
DIGITAL LOAN ECOSYSTEM ADOPTION FROM 20% - 91%
DIGITAL LOAN ECOSYSTEM ADOPTION FROM 20% - 91%
20% Growth in User Retention
20% Growth in User
Retention
OPTIMIZED FULFILLMENT FUNNEL FOR 290M+ USERS
OPTIMIZED FULFILLMENT FUNNEL FOR 290M+ USERS
5+ YOE architecting B2B, B2C, and Enterprise SaaS across Web, iOS, and Android. Designed for startups and global leaders like Amazon and Salesforce
5+ YOE architecting B2B, B2C, and Enterprise SaaS across Web, iOS, and Android. Designed for startups and global leaders like Amazon and Salesforce
System Thinking
System Thinking
System Thinking
+
+
+
Experiences that
connect people
& scale businesses
Experiences that
connect people
& scale businesses
Experiences that
connect people
& scale businesses
Product
Strategy
Product
Strategy
Product
Strategy
Interactions
Interactions
Delightful
Delightful
Interactions
Delightful
Psych
Psych
Psych
logy
logy
logy
Yup! I do them all for enterprises and startups.
Yup! I do them all for enterprises and startups.
Yup! I do them all for enterprises and startups.
SELECTED WORK
SELECTED WORK
SELECTED WORK
Salesforce Trailhead- AI Augmented Discovery
Salesforce Trailheads - AI Augmented Discovery
Salesforce Trailheads - AI Augmented Discovery
Drove a 60% boost in discovery efficiency for 3M+ global enterprise learners.
Drove a 60% boost in discovery efficiency for 3M+ global enterprise learners.
Drove a 60% boost in discovery efficiency for 3M+ global enterprise learners.
Designed a smarter discovery and progress tracking framework for Salesforce Trailhead by leveraging AI to surface personalized content. Designed Agentforce prompt suggestions, smart filters and unified tracking systems that achieved an 85% customer satisfaction (CSAT) rate. This integration significantly reduced cognitive decision fatigue, transforming overwhelming data into a supportive journey toward career growth.
Designed a smarter discovery and progress tracking framework for Salesforce Trailhead by leveraging AI to surface personalized content. Designed Agentforce prompt suggestions, smart filters and unified tracking systems that achieved an 85% customer satisfaction (CSAT) rate. This integration significantly reduced cognitive decision fatigue, transforming overwhelming data into a supportive journey toward career growth.
Designed a smarter discovery and progress tracking framework for Salesforce Trailhead by leveraging AI to surface personalized content. Designed Agentforce prompt suggestions, smart filters and unified tracking systems that achieved an 85% customer satisfaction (CSAT) rate. This integration significantly reduced cognitive decision fatigue, transforming overwhelming data into a supportive journey toward career growth.
View Case Study
HDFC BANK - Digital Lending Ecosystem
HDFC BANK - Digital Lending Ecosystem
HDFC BANK - Digital Lending Ecosystem
Built the $26B+ digital lending pipeline for 65M+ users.
Built the $26B+ digital lending pipeline for 65M+ users.
Built the $26B+ digital lending pipeline for 65M+ users.
Designed the end-to-end product experience and built a 0-1 design system for India’s largest private bank. Transformed a complex application journey into a high-velocity digital pipeline, successfully lifted digital adoption from 20% to 91% across Web, iOS and Android. Beyond the numbers, this transformation replaced a high-anxiety, weeks-long process with a transparent, real-time journey that empowered millions of users to secure their financial futures with clarity and confidence.
Designed the end-to-end product experience and built a 0-1 design system for India’s largest private bank. Transformed a complex application journey into a high-velocity digital pipeline, successfully lifted digital adoption from 20% to 91% across Web, iOS and Android. Beyond the numbers, this transformation replaced a high-anxiety, weeks-long process with a transparent, real-time journey that empowered millions of users to secure their financial futures with clarity and confidence.
Designed the end-to-end product experience and built a 0-1 design system for India’s largest private bank. Transformed a complex application journey into a high-velocity digital pipeline, successfully lifted digital adoption from 20% to 91% across Web, iOS and Android. Beyond the numbers, this transformation replaced a high-anxiety, weeks-long process with a transparent, real-time journey that empowered millions of users to secure their financial futures with clarity and confidence.
View Case Study
Amazon - Customer Fulfillment (CFCX)
Amazon - Customer Fulfillment (CFCX)
Amazon - Customer Fulfillment (CFCX)
Streamlined delivery complexity to reduce customer queries by 25% for 290M+ users.
Streamlined delivery complexity to reduce customer queries by 25% for 290M+ users.
Streamlined delivery complexity to reduce customer queries by 25% for 290M+ users.
Strategized the end-to-end checkout experience to simplify complex delivery constructs within the fulfillment funnel. By reframing delivery speed and fees as a progressive decision-making process, I reduced cognitive load and increased user trust at critical conversion points. This redesign facilitated a 20% growth in MAU and a 25% reduction in delivery-related confusion, transforming fragmented messaging into a clear, high-velocity checkout journey.
Strategized the end-to-end checkout experience to simplify complex delivery constructs within the fulfillment funnel. By reframing delivery speed and fees as a progressive decision-making process, I reduced cognitive load and increased user trust at critical conversion points. This redesign facilitated a 20% growth in MAU and a 25% reduction in delivery-related confusion, transforming fragmented messaging into a clear, high-velocity checkout journey.
Strategized the end-to-end checkout experience to simplify complex delivery constructs within the fulfillment funnel. By reframing delivery speed and fees as a progressive decision-making process, I reduced cognitive load and increased user trust at critical conversion points. This redesign facilitated a 20% growth in MAU and a 25% reduction in delivery-related confusion, transforming fragmented messaging into a clear, high-velocity checkout journey.
View Case Study
Simplified a high-friction regulatory loan journey for 10M+ Prime members, turning the quote-to-claim flow into a 2-minute paperless experience that drove a 3% conversion lift.
Simplified a high-friction regulatory loan journey for 10M+ Prime members, turning the quote-to-claim flow into a 2-minute paperless experience that drove a 3% conversion lift.
Simplified a high-friction regulatory loan journey for 10M+ Prime members, turning the quote-to-claim flow into a 2-minute paperless experience that drove a 3% conversion lift.
Laya Wellness
Laya Wellness
Laya Wellness
Led the 0-1 design of an AI-assisted wellness platform for neurodivergent users. Designed a scalable mobile design system featuring multimodal interactions (voice + visual) to simplify complex, behavior-driven workflows into intuitive, low-stress user experiences.
Led the 0-1 design of an AI-assisted wellness platform for neurodivergent users. Designed a scalable mobile design system featuring multimodal interactions (voice + visual) to simplify complex, behavior-driven workflows into intuitive, low-stress user experiences.
Led the 0-1 design of an AI-assisted wellness platform for neurodivergent users. Designed a scalable mobile design system featuring multimodal interactions (voice + visual) to simplify complex, behavior-driven workflows into intuitive, low-stress user experiences.
Reduced caregiver task friction by 80% for pediatric oncology through an AI-driven caregiving coordination system. Designed smart workflows featuring speech-to-text integration, automated summaries and task management to streamline critical care communications.
Reduced caregiver task friction by 80% for pediatric oncology through an AI-driven caregiving coordination system. Designed smart workflows featuring speech-to-text integration, automated summaries and task management to streamline critical care communications.
Reduced caregiver task friction by 80% for pediatric oncology through an AI-driven caregiving coordination system. Designed smart workflows featuring speech-to-text integration, automated summaries and task management to streamline critical care communications.
RESEARCH & PUBLICATION
RESEARCH & PUBLICATION
RESEARCH & PUBLICATION
Interactive Museum Installation
Interactive Museum Installation
Interactive Museum Installation
Children’s Engagement with Human-Data Interaction
Children’s Engagement with Human-Data Interaction
Children’s Engagement with Human-Data Interaction
Led the design of a gesture-controlled installation at Indiana University to bridge the gap between physical movement and digital data exploration. By translating abstract data into real-time physical metaphors, the project enabled 200+ children to intuitively collaborate on complex data concepts. This research contributes verified insights into spatial interaction and embodied cognition within informal learning environments.
Museums increasingly use data-driven exhibits, yet children often struggle to meaningfully engage with abstract data through traditional screens. The challenge was to design an interactive experience that could make data exploration intuitive, playful, and collaborative in an informal learning environment.
Museums increasingly use data-driven exhibits, yet children often struggle to meaningfully engage with abstract data through traditional screens. The challenge was to design an interactive experience that could make data exploration intuitive, playful, and collaborative in an informal learning environment.
THE IMPACT - IN THEIR WORDS
THE IMPACT - IN THEIR WORDS
THE IMPACT - IN THEIR WORDS
Nachiketa is a very-detailed individual who used to ask a lot of probing questions in order to deliver the right product. She is a brilliant UX designer, and her creativity shines through in all her projects. When working for us, she never missed a scheduled business meeting, and her honesty made billing a pleasure. She was one of the very few designers that my team enjoyed collaborating with regularly.
Nachiketa is a very-detailed individual who used to ask a lot of probing questions in order to deliver the right product. She is a brilliant UX designer, and her creativity shines through in all her projects. When working for us, she never missed a scheduled business meeting, and her honesty made billing a pleasure. She was one of the very few designers that my team enjoyed collaborating with regularly.
Nachiketa is a very-detailed individual who used to ask a lot of probing questions in order to deliver the right product. She is a brilliant UX designer, and her creativity shines through in all her projects. When working for us, she never missed a scheduled business meeting, and her honesty made billing a pleasure. She was one of the very few designers that my team enjoyed collaborating with regularly.
I have had the pleasure and honour of working with Nachiketa for more than 2 years. In that span of time, I have seen her grow in leaps and bounds. Whether it be research, design or testing, Nachiketa has time again proven that she is among the most dependable individuals at the company. A more than capable individual contributor, an awesome team player - Nachiketa is the complete package.
I have had the pleasure and honour of working with Nachiketa for more than 2 years. In that span of time, I have seen her grow in leaps and bounds. Whether it be research, design or testing, Nachiketa has time again proven that she is among the most dependable individuals at the company. A more than capable individual contributor, an awesome team player - Nachiketa is the complete package.
I have had the pleasure and honour of working with Nachiketa for more than 2 years. In that span of time, I have seen her grow in leaps and bounds. Whether it be research, design or testing, Nachiketa has time again proven that she is among the most dependable individuals at the company. A more than capable individual contributor, an awesome team player - Nachiketa is the complete package.
I have known her for almost 5 years now and over a period, I have seen her growing interest in the field of product design which is very appreciable from the projects taken up and completed by her. Her application of design process, research methods and creative ideation are found to be remarkable. I have seen her growing in confidence about her research presentation and concept generation skills
I have known her for almost 5 years now and over a period, I have seen her growing interest in the field of product design which is very appreciable from the projects taken up and completed by her. Her application of design process, research methods and creative ideation are found to be remarkable. I have seen her growing in confidence about her research presentation and concept generation skills
I have known her for almost 5 years now and over a period, I have seen her growing interest in the field of product design which is very appreciable from the projects taken up and completed by her. Her application of design process, research methods and creative ideation are found to be remarkable. I have seen her growing in confidence about her research presentation and concept generation skills
Designing with Intention
Designing with Intention
Designing with Intention
© 2026 NACHIKETA PATEL. ALL RIGHTS RESERVED
© 2026 NACHIKETA PATEL. ALL RIGHTS RESERVED
© 2026 NACHIKETA PATEL. ALL RIGHTS RESERVED
Always learning. Always iterating
Always learning. Always iterating
Always learning. Always iterating